Propago’s serialization capabilities have expanded with a new optional feature that, when enabled, requires serial numbers to be uploaded when inventory is received — before any orders are placed or items are picked.
Previously, Propago’s serialization feature required serial numbers to be captured at the time of picking. The Preload Serials feature builds on this foundation by introducing a new workflow where serial numbers are tied to inventory at the time of receipt, validated throughout inventory adjustments, confirmed at shipment, and reactivated automatically when a product is returned via RMA.
Benefits to You
- Full serial traceability from receipt to shipment. Know exactly which serial numbers are in your inventory at all times.
- Prevention of duplicate serial numbers. The system enforces uniqueness at the part level, so no serial number can exist twice.
- Automated RMA handling. When a product is returned via RMA, the associated serial number is automatically reactivated and made available to ship again.
How It Works
A new part-level setting called “Require Serials at Receipt” enables this feature. This setting can be found by going to a part’s Basic Information page (Part > Parts > Select a part), under the Serialization section.
Note: This setting can only be activated on parts that currently have zero inventory on hand.
Once enabled, the following workflows are in effect:
Receiving
- When receiving inventory for the part, a serial number upload is required.
- This can be done by simply downloading the template provided, filling it out with the required serials, then clicking Select Files to upload the completed file.
- The count of uploaded serial numbers must match the received quantity.
- Serial numbers are validated for uniqueness and recorded in the system’s serials table.
Inventory Adjustments
- Decrementing inventory requires selecting which specific serial numbers are being decremented.
- Incrementing inventory requires entering the new serial numbers being added.
Order Shipments
- All serial shipment workflows (FPP, WMS, and serial number imports) check entered serial numbers against the serials table.
- Only serial numbers that are present and have not already been released will be accepted.
- Upon shipment, the serial record is updated with a release date and inventory transaction ID.
RMAs
- When an RMA is processed for a product with this setting, the associated serial number’s release date and transaction ID are cleared, making it available to ship again.
To enable this feature, navigate to the part in the back end and look for the “Require Serials at Receipt” setting. Remember: this setting can only be toggled on when the part has zero inventory on hand.
If you have any questions or need support, contact our support team at [email protected].
Want to learn more about serialization in Propago? Check out these previous Did You Know articles: